Technical support

The answers to the main doubts or needs of our customers

18 articles in this collection
Written by Francesco Pastoressa and Marica Andaloro

How much data does a VoIP call consume?

Find out how VoIP technology works and how much data it consumes

Written by Francesco Pastoressa
Updated over a week ago

VoIP Customer's Requirements

To make sure that your activation and portability of Voxloud goes flawlessly, here are some things you need to check.

Written by Francesco Pastoressa
Updated over a week ago

Do I have to cancel my old operator when I port to Voxloud?

Written by Marica Andaloro
Updated over a week ago

Can I use Voxloud without porting my number?

Written by Marica Andaloro
Updated over a week ago

I’ve forgotten my password. What should I do?

Written by Marica Andaloro
Updated over a week ago

How do I transfer calls between extensions from Voxloud PC app?

Written by Marica Andaloro
Updated over a week ago

I have an Honor smartphone but I’m not receiving Voxloud notifications. How can I resolve this?

Written by Marica Andaloro
Updated over a week ago

I’m not receiving Voxloud notifications from my Huawei P8. How can I enable them?

Written by Marica Andaloro
Updated over a week ago

How do I fill out the portability form?

Written by Marica Andaloro
Updated over a week ago

I’m not receiving notifications on my iPhone 6. What should I do?

Written by Marica Andaloro
Updated over a week ago

I’m not receiving Voxloud notifications on my Asus Tablet. How can I get them?

Written by Marica Andaloro
Updated over a week ago

Can I add the extension number at the end of the landline number?

Written by Marica Andaloro
Updated over a week ago

Can I add a new phone number to my phone system?

Written by Marica Andaloro
Updated over a week ago

Can I have a San Marino number?

Written by Marica Andaloro
Updated over a week ago

Can I change my Voxloud number?

Written by Marica Andaloro
Updated over a week ago

Can I set the audio in dual language?

Written by Marica Andaloro
Updated over a week ago

How much does it cost to forward a call to a Voxloud number?

Written by Marica Andaloro
Updated over a week ago

How long does it take for portability / migration to take effect?

Written by Marica Andaloro
Updated over a week ago