FAQS: Voxloud Chat & Robocall
What is Voxloud Chat and what is it used for?
How can I create a new Viktor agent from scratch?
What are the initial steps to configure Voxloud Chat?
Do I need to purchase the Chatbot or Robocalls separately?
How do you add a new user in Voxloud Chat?
Is it recommended to use different credentials from Voxloud?
Why is user mapping important?
How does the “Chats” section work?
What is the purpose of the “Contacts” section?
What is a Voxloud Chatbot?
How do I access and manage my Chatflows?
What should I do before creating a Chatflow?
What’s the difference between an INBOUND and OUTBOUND session?
How can I maintain a high quality score?
What do I need to create a WhatsApp Chatbot on Voxloud?
What should I do after activating the Chatbot?
When should I use a WhatsApp Template?
How to Create a WhatsApp Template in Voxloud
How to Create a WhatsApp Broadcast Campaign
How do I select the campaign recipients?
How to create a rule to send a WhatsApp message after a call?
How to activate a Facebook Chatbot on Voxloud
Can I connect multiple Facebook pages to Voxloud Chat?
What should I do after activating the Facebook Chatbot?
How to activate an Instagram Chatbot on Voxloud
Do I need to do anything in the browser to connect Instagram?
How to create a new Telegram Bot in Voxloud
How to connect an existing Telegram Bot to Voxloud
What should I do if I get an error while creating the bot?
What are Chatflow Modules and what are they used for?
Best Practices for an Effective Chatflow
Types of “Request Information” Modules Available
How to properly link one module to another
How do the “Single Product” and “Multi Product” modules work?
What are “Trigger Action” modules in Voxloud Chatflow?
What does it mean to integrate a Robocall into the Voxloud Chatbot?
How do I integrate a Robocall into a Chatflow?
Is it possible to train the AI with my company’s content?
Why is it important to write an effective prompt?
Can I limit the number of interactions with the AI?
How can I connect ChatGPT to my Voxloud Chatbot?
How can I connect ChatGPT to my Voxloud Chatbot?
What does Knowledge Mix mean?
How can I train my Voxloud Chatbot’s AI?
How can I improve the AI’s responses over time?
Why is it important to refine the Prompt?
How do I create a rule for a Robocall in Voxloud?
Is it possible to schedule retry attempts and “Do Not Disturb” hours?