Getting Started
Access your dashboard.
From the side menu, select “Viktor.”
Click “New Agent” in the top-right corner.
Configure Your AI Agent
Select “Start from a Template” to choose a ready-to-use agent model.
Browse the list of predefined templates, each designed for a specific use case.
After selecting the template, click “Choose Agent.”
You’ll then access the Overview section, where you can further customize the agent according to your needs.
Step 1: Overview
This section provides:
A summary of the 3 essential steps for setting up Viktor correctly.
An overview of call activity and consumption.
The “Duplicate” icon (top right) to clone the agent.
Test Viktor:
Enter your mobile number in the box on the right to launch a test call.
This helps you fine-tune the agent’s performance before going live.
Step 2: Configuration
Here you define Viktor’s behavior:
Tone of voice, personality, and actions are controlled by the Prompt in the “Prompt” section.
For detailed guidance on writing an effective prompt, see the article:
Step 3: Calls
In this section, you can:
View the call log.
Replay conversations managed by Viktor.
Step 4: Settings
Here you can:
Configure the agent’s basic settings.
Delete or restore the agent.
Helpful Tips:
Set “Office” as background noise to make conversations sound more natural.
Choose a voice consistent with the agent’s profile.
Step 5: Integrations
Browse all available integrations.
For example:
To enable the agent to manage bookings, connect your Google Calendar.
This allows the agent to check availability and sync appointments.
Your Viktor Agent is now ready to use!
or if you prefer