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The Instagram Chatbot

Set up the Instagram Chatbot and automate replies to your followers’ messages, improving efficiency and user experience.

Sofia Gorgone avatar
Written by Sofia Gorgone
Updated over a week ago

Why use an Instagram Chatbot?

24/7 support

Automatically reply to messages, even outside business hours

Increased engagement

Interact in real time with your followers through personalized messages, updates, and promotions.

Lead generation

Collect useful data and profile contacts to turn them into customers.

Scalable management

The bot can handle multiple conversations simultaneously, without limits.


How to configure an Instagram Chatbot in Voxloud

Note: Repeat the procedure for each Instagram page you want to connect.

Step 1: Create the bot

  • Log in to the Voxloud Control Panel and click on Chat.

  • Click on Create New Bot (top right).

  • Choose one of the suggested use cases.

  • Select Instagram Chatbot.

Step 2: Connect the Instagram page

  • Click Login

  • Sign in with the Facebook credentials linked to your Instagram profile.

Note: Make sure that pop-ups are enabled in your browser

  • Enter the Instagram profile credentials.

Step 3: Select the business and the page to connect

  1. Choose the business

  2. Choose the Instagram page to connect

  3. Click Continue

  4. Check the summary and click Save

  5. Then, on the confirmation page, click OK.

Note: Enable the Chatbot one Instagram page at a time.

Step 4: Complete the configuration

  • Return to the Voxloud Chat panel.

  • Click Connect to finalize the link between the bot and the Instagram page.

  • The Chatbot will now appear in the Bots section.

  • You can then proceed to configure the Chatflow.


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