Skip to main content

The Facebook Chatbot

In this module, you can create a chatbot for your Facebook page and automate responses, improving message management.

Sofia Gorgone avatar
Written by Sofia Gorgone
Updated over a week ago

Why use a Facebook Chatbot

24/7 customer support

Automatically respond to requests at any time, even outside business hours.

Increased engagement

Interact with your audience in real time by sending personalized messages, promotions, and updates.

Lead generation

Collect useful information from visitors and automate lead qualification.

Scalability

Manage multiple conversations simultaneously without operational limits.

How to configure your Facebook Chatbot

Step 1: Log in to Voxloud Chat

  1. Go to your Voxloud Control Panel and click on Chat in the side menu.

  2. In the Voxloud Chat Home, click “Create New Bot” at the top.

Step 2: Choose the type of Bot

  1. Select the area of use that best fits your needs.

2. Click on Facebook Chatbot

Step 3: Connect your Facebook account

  • Click “Login.”

  • In the popup window that opens, sign in with your Facebook credentials.

Note: If prompted, enable popups from your browser.

Step 4: Select pages and business

  1. Choose the business

  2. Select the Facebook page (or pages) where you want to enable the Chatbot

  3. Click Continue

4. Review the summary and click “Save.”

5. On the confirmation screen, click “OK.”

Step 5: Complete the connection

  1. Return to Voxloud Chat.

  2. Click “Connect” next to the enabled Facebook page.

Your Facebook Chatbot is now active and visible in the Bots section. From here, you can proceed with the Chatflow configuration.

Have you connected multiple pages?

Repeat steps 1 to 4, then click “Reconnect” and afterwards “Connect” to finalize the connection of the second bot.

Then go back to the Voxloud Chat panel and click “Connect” to link the remaining Chatbot.


or if you prefer

Did this answer your question?