With a Standard Group, each incoming call rings the phones of all users in the group simultaneously.

Let’s see how our Standard Group is created:

Step 1:

Log into the Control Panel as Administrator.

Step 2:

Once inside the control panel, go to the left column, click on Team, select Groups and then click on the "+" button on the right.

Now click on Group.

Step 3:

A new window will open:

Give a name to the group, select an extension and then select the type of the group between "Standard, Cascade, Queue". Select now Standard.

The new Standard group has been created!

Step 4:

To add or remove an extension in your group:

Go to the Team section and select Groups. Now select the group in which you want to add or remove the extensions.

Now click on Edit users.

A new window it will open in which you can select the users that you want to add in your group. To remove them, just unselect the check mark from the user.

If you want to create a cascade group instead, click here.

Note:

Once the Standard Group has been created, you simply need to enter the Rules page of your Voxloud PBX, select the rule for which you want to enable the group and select the previously created group from the drop-down list. In addition, you can also choose the ring time for each user.

Did this answer your question?