Enhance your chatbot conversations by enabling your Customers/Leads to receive an automated call (Robocall).
This approach is particularly useful after multiple interactions or for initiating new outbound conversations with promotions or relevant information.
Step-by-Step Configuration
1. Create a Robocall
Follow this guide to create a Robocall using Voxloud Chat. Ensure that it is available among the options in Make.com.
2. Configure Make.com
Go to Make → Scenarios → Create a new scenario.
Add a Custom Webhook module as the first step
Click Create a Webhook
Assign a name
Save, and click OK.
Add the Romulus module:
Click the + symbol to insert a new module.
Select Romulus.
Choose Create a Robocall Task
Select the previously created Robocall.
Insert the variable.
Retrieve the phone number.
Click OK.
Add a filter to correctly transfer the phone number between the two modules.
3. Create the API object in Voxloud Chat
Go to Voxloud Chat Panel → Developers → Add API
Assign a descriptive name, Method: POST
Paste the Webhook URL copied from Make
Go to the Body tab and insert the Request Body { "phone_number": "{{phone}}" }
Save: the API will now be visible under Developers → Your APIs
4. Integrate the Robocall into the ChatFlow
Open the Chatbot and select the desired ChatFlow.
Add an API module.
Select the API object you just created.
Remove any default responses.
Configure the action as desired.
or if you prefer