Introduction
Voxloud Chat allows you to integrate AI, powered by ChatGPT, directly into your chatbots to manage interactions automatically and efficiently.
In this guide, we will see how to connect your OpenAI account, train the AI with company resources, configure the prompt, and insert the module within a ChatFlow.
Let’s take a detailed look at how to integrate ChatGPT with an OpenAI account in Voxloud Chat.
Log in to Voxloud Chat
Select the bot you want to configure.
Go to Third-party Apps Integration
Type “ChatGPT” in the search bar and click Connect.
Enter the required details:
ChatGPT API Key (retrievable from your OpenAI account).
GPT model to use (e.g., GPT-3.5 or GPT-4).
Knowledge Mix, i.e., the data source from which the bot will generate responses:
Customer-provided data only (e.g., website, documentation).
Customer data + ChatGPT native knowledge (recommended).
Click Connect.
The settings can be modified at any time based on the results obtained
Ensure that the Status is set to Connected.
Your chatbot is now connected to ChatGPT and ready to automatically respond to your contacts!