Exploit the full potential of Voxloud with this native integration with Zoho CRM.

On this page you can find out everything you can do with this integration.

Additional notes:

Log into your Voxloud Control Panel. You can access it from this link.

Now go to the "Shop" and select the "Integrations" box.

Click on "Purchase".

Now click on "Integrations" in the left menu.

Select the Zoho CRM integration and click on "Integrate Zoho CRM".

Now click on "Add Zoho CRM integration".

Here you will need to add the API URL form your Zoho CRM account.

To find the API URL of your Zoho CRM account, open Zoho CRM and then go to your profile. Then, copy the URL from your web browser (example in this image "https://accounts.zoho.eu").

Now paste the URL in the Voxloud integration step and click on "Create".

In the next step, click on "Save".

Then click on "Start flow":

Now click on "Accept" in the window that opens:

In this step, click on "Save" and then close the window.

Now, in this step click on "Next".

Here you need to select the default user from the dropdown menu.

Remember to flag the option "Create contacts in Zoho CRM" if you want a new contact to be created in Zoho CRM when you receive a call from a new number not yet present in the Zoho CRM address book. Then click "Next" to proceed.

Here you can choose what users' calls can be pushed to Zoho CRM. Select the users and then click on "Next".

Now the integration between Zoho CRM and Voxoud is completed and you can close the window.

Still in Setup, go to Security Control → Profiles