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How do I create a rule that allows calls to be diverted to 1 external (mobile or landline) number at weekends?
How do I create a rule that allows calls to be diverted to 1 external (mobile or landline) number at weekends?
Francesco Pastoressa avatar
Written by Francesco Pastoressa
Updated over a week ago

You must create a new rule (call forwarding) that redirects the call to the phone number of your choice and then associate the rule with the days concerned. We’ll show you how:

Step 1:

Log in to the Control Panel as Administrator

Step 2:

Once inside, click on Company Name (in our example, we click on Voxloud) in the left column and then select Rules.

Step 3:

Click on New rule, select the fourth item, Call forwarding, and choose a name for your rule (e.g.: Weekend call forwarding).

Once this is done, click on the green Create button.

Step 4:

Once the rule has been created, click on Add time slot and set the days and times when you want the forwarding to be active, in this case, Saturday and Sunday.

Once the days have been set, click on the green Confirm button.

If you want, you can set a welcome audio message for callers, which they will hear before the call is transferred to your mobile number.

Choose the forwarding phone number below and click on Save at the top right.

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