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How to Connect an FTP Server to the Call Log

Francesco di Voxloud avatar
Written by Francesco di Voxloud
Updated over a week ago

How to Connect an FTP Server to the Call Log

To permanently store your call recordings,

you can connect the call log to an FTP server.

To proceed, open the call log,

click on the three lines to the right of the log,

then click on General Settings.

In the FTP Server Configuration section, enable synchronization

and enter the connection information:

  • Server address (hostname or IP): for example, ftp.example.com or 192.168.1.100

  • Port: usually port 21 for standard FTP, or 22 for SFTP

  • Protocol: FTP, FTPS (secure FTP), or SFTP (SSH File Transfer Protocol)

  • Username and password for authentication

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