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Can I direct calls based on specific times or days?

Written by Sabina di Voxloud
Updated over 4 years ago

With Voxloud, you can direct calls to different operators based on the time and, if necessary, select specific days, thus organising the work according to shifts or other business needs.

In the control panel, you simply create a rule with a specific time slot for each shift and choose which user will answer within that time window.

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