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Introduction to Voxloud Chat and Robocall

What is the Voxloud Chat and Robocall Module

Sofia Gorgone avatar
Written by Sofia Gorgone
Updated over 2 weeks ago

Voxloud Chat is your AI-powered assistant that chats with your contacts, qualifies them, and schedules appointments for you and your sales team — 24/7.

To start using Voxloud Chat correctly, you first need to complete a few simple steps to finish the setup process.

Here’s a summary of the steps to follow (click the titles to go directly to the selected page):

  • Connect Voxloud Chat and Robocall to your Voxloud PBX
    This procedure lets you integrate Voxloud Chat and Robocall with your Voxloud phone system.

  • Create Voxloud Chat users
    This procedure allows you to create Voxloud Chat users who will manage the conversations.

  • Configure a Chatbot*
    With this procedure, you create your Chatbot and configure Chatflows (messages) to automatically handle conversations, choosing when a human agent should step in.

  • Map users
    This procedure enables Voxloud users to manage the Voxloud Chat Inbox directly from the Voxloud Desktop App.

  • Configure Robocall*
    This procedure allows you to create Robocalls to automatically call back your leads or customers.

(if purchased)


Need more assistance?

The Voxloud support team is always by your side.

Contact support at [email protected] or open a chat by clicking the button at the bottom right.

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